I am a Year old Business Analyst and Developer who's passionate about providing high quality experience to my end users.
Sagar M Shah
Business Analyst and Developer From Mumbai, India
I am a highly organized, thorough and motivated professional with years of experience in various profiles of IT including Analyst, Support and Development. Currently, I am associated with Turner International India Pvt. Ltd. as a Business Systems Analyst, Mumbai, India. I possess strong analytical and problem-solving skills, with a high level of attention to detail.
Moreover, I am adept at working on multiple assignments simultaneously, performing support, analysis and development roles across a large range of development and maintenance projects including designing, testing and implementing applications and performing diagnosis and troubleshooting functions.
Years of Experience
Discover what I have done Years down the line
Turner International India Pvt. Ltd.2015-Present
Business Systems Analyst
Worked on requirement gathering, analysis, report development, testing across various projects:
- Landmark Rights and Scheduling
- Landmark Air Time Sales
- Message Hub
- Dashboard of Ad Revenue and Target System (D.A.R.T.S.)
- Report development on Crystal Report and SQL Server Reporting Services
Velocis Systems Pvt. Ltd.2015-2015
Worked on analysis, administration, report development and support of:
- SAP Central Management Console
- SAP Crystal Reports
- Ad-Hoc data extraction using SQL
Travelex India Pvt. Ltd.2014-2015
Jr. Software Engineer
Worked on analysis, development and support of various reports comprising of P&L reports, Turnover and GP reports which were used by the higher management for decision making:
- SAP Crystal Reports
- SAP Web Intelligence Reports
- SQL Server Integration Services
Worked on analysis, development and maintenance of various custom softwares in the banking domain using:
- Visual Basic
Discover what I have worked on so far...
Being an analyst, I study the system in order to get the facts of the business activities and understand the business. In addition to the technical how-abouts of the system, I have good business knowledge, interpersonal skills and problem solving skills.
I am responsible to gather requirements of the business, analyze them and prioritize the same and get those processed.
Computer programmer / developer plays an important role in the design, coding, testing and maintenance of the software / web systems. As a software developer, I present ideas for system improvements, work closely with the analysts, designers and testers to build a quality software.
I have experience developing websites and applications on C#, VB.NET, PHP, ASP.NET and WordPress. Additionally, I have experience to develop reports using SAP Crystal Reports, SQL Server Reporting Services and SAP Web Intelligence Reports.
With deep knowledge of the system, I have experience in providing Tier 1 and Tier 2 support. Tier 1 specialist is responsible to gather user's information along with details about the issues faced by the user, analyze the symptoms and figuring out the underlying problems.
Working as a Tier 2 specialist, I am also responsible to provide in-depth technical support. Tier 2 support is a higher level of support than Tier 1 support and hence perform deeper analysis to find the root cause of the issue.
Discover what my expertise is...
Being an Analyst Developer, I have various levels of expertise on analysis, development, support and testing amongst the various profiles of IT. Along with the skills possessed in IT, I have a strong hold on few important languages used at my current location.